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Freemax Maxus 2 Returns and Credit Notes Checklist 2026

Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Maxus 2 protects the relationship when something goes wrong.

The Maxus 2 has settled into a stable position in the range, which makes returns and credit notes the natural next question for distributors.

The most common mistake is optimising for the first order instead of the fourth, which is where Maxus 2 economics actually settle.

Why returns and credit notes matters on the Maxus 2

Distinguish between a defect claim and a change of mind before agreeing any action.

Consistency across batches matters more than peak performance for Maxus 2, and returns and credit notes is where inconsistency first appears.

Credit notes should reference the original invoice line to keep accounting clean.

Reference specification

Item	Value
Model	Maxus 2
Brand	Freemax
Category	Pricing
Battery	1300 mAh
Output range	12-60 W
Capacity	4.0 ml
Charging	USB-C fast charge
Coil options	1.0 / 1.2 ohm
Carton quantity	50 units

Agreeing who pays return freight in advance avoids most disputes.

Practical notes for buyers

Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.

Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.

Checklist

Check carton quantities against the commercial invoice line by line.
Retain one sealed sample carton from every batch for reference.
Record the arrival condition with photographs on the day of delivery.
Log sell through by account for the first eight weeks.
Keep certificates current and filed against the exact model name.
Verify that artwork matches the approved compliance template.

Commercial terms

Volume commitments work best when they are structured as a rolling target rather than a single fixed number.

Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.

Volume tier	Indicative unit level	Lead time
Carton (174 units)	Tier 1	30-45 days
Pallet (1533 units)	Tier 2	7-12 days
Container (6439 units)	Tier 3	30-45 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

Who pays return freight on a Maxus 2 defect claim?

For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.

Can several models be mixed in one shipment?

Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.

Do you support long term supply agreements?

Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.

Can packaging be adjusted for our market?

Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.

Final word

The buyers who do this well are not luckier; they are simply more consistent about the basics.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

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