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Freemax Maxus Pro: Returns and Credit Notes for Distributors
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Maxus Pro protects the relationship when something goes wrong.
Buyers who treat returns and credit notes as a commercial discipline rather than an afterthought tend to hold margin for longer.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Maxus Pro.
Why returns and credit notes matters on the Maxus Pro
Distinguish between a defect claim and a change of mind before agreeing any action.
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Maxus Pro |
| Brand | Freemax |
| Category | Pricing |
| Battery | 1000 mAh |
| Output range | 10-80 W |
| Capacity | 4.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 50 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Record the arrival condition with photographs on the day of delivery.
- Request batch photographs and a packing list prior to shipment.
- Log sell through by account for the first eight weeks.
- Verify that artwork matches the approved compliance template.
- Keep certificates current and filed against the exact model name.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (56 units) | Tier 1 | 30-45 days |
| Pallet (713 units) | Tier 2 | 7-12 days |
| Container (17166 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Maxus Pro defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
If only one thing changes after reading this, let it be the habit of checking returns and credit notes before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.