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Freemax Maxus Pro Warranty and After Sales
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Maxus Pro line.
A range review that ignores warranty and after sales will often produce a confident decision and a disappointing quarter on the Maxus Pro.
A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.
Why warranty and after sales matters on the Maxus Pro
A clear dead on arrival policy removes friction for retail partners.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Maxus Pro |
| Brand | Freemax |
| Category | Pricing |
| Battery | 1000 mAh |
| Output range | 5-25 W |
| Capacity | 3.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 240 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
The most common mistake is optimising for the first order instead of the fourth, which is where Maxus Pro economics actually settle.
The most common mistake is optimising for the first order instead of the fourth, which is where Maxus Pro economics actually settle.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Check carton quantities against the commercial invoice line by line.
- Review the reorder point after one full selling cycle.
- Log sell through by account for the first eight weeks.
- Retain one sealed sample carton from every batch for reference.
- Verify that artwork matches the approved compliance template.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Payment history is the single most reliable route to better terms, more than total annual volume.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (182 units) | Tier 1 | 7-12 days |
| Pallet (955 units) | Tier 2 | 7-12 days |
| Container (5722 units) | Tier 3 | 14-21 days |
Frequently asked questions
What warranty applies to Maxus Pro?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
If only one thing changes after reading this, let it be the habit of checking warranty and after sales before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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