Home › Pricing › Rexa 2
Freemax Rexa 2 Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa 2 protects the relationship when something goes wrong.
Every serious sourcing conversation about the Rexa 2 eventually arrives at returns and credit notes, usually because it is where cost and risk meet.
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Why returns and credit notes matters on the Rexa 2
Distinguish between a defect claim and a change of mind before agreeing any action.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa 2 |
| Brand | Freemax |
| Category | Pricing |
| Battery | 650 mAh |
| Output range | 5-30 W |
| Capacity | 3.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 50 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Rexa 2.
Checklist
- Agree in advance who pays for return freight on a defect claim.
- Verify that artwork matches the approved compliance template.
- Confirm the exact configuration in writing before the deposit is paid.
- Check carton quantities against the commercial invoice line by line.
- Request batch photographs and a packing list prior to shipment.
- Review the reorder point after one full selling cycle.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (72 units) | Tier 1 | 21-30 days |
| Pallet (1350 units) | Tier 2 | 21-30 days |
| Container (16169 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Rexa 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
Related reading
- How to Source Freemax Twister 2: Spec Sheet and Dimensions
- Freemax Zeal Ultra Distributor Agreement Terms for Bulk Buyers
- Freemax Twista Ultra: Troubleshooting Guide for Distributors
- Freemax Mesh Pro Plus Coil Compatibility
- OEM and ODM Programs Guide for Freemax Galex 3
- Freemax Twister Pro Spec Sheet and Dimensions Checklist 2026