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Freemax Starre 5 Buyer FAQ Explained
Published 2026 · VapeWholesaleHub trade desk
This buyer FAQ collects the questions distributors ask most often about Starre 5.
Buyers who treat buyer faq as a commercial discipline rather than an afterthought tend to hold margin for longer.
Shops that receive a short briefing on buyer faq convert noticeably better than shops that only receive stock.
Why buyer faq matters on the Starre 5
Commercial questions usually arrive before technical ones in any sourcing cycle.
Keeping a short internal note on buyer faq for each SKU pays for itself the first time a dispute arises over the Starre 5.
Clear answers early shorten the negotiation considerably.
Reference specification
| Item | Value |
|---|---|
| Model | Starre 5 |
| Brand | Freemax |
| Category | Pricing |
| Battery | 900 mAh |
| Output range | 10-30 W |
| Capacity | 5.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 120 units |
A written FAQ reduces repeated email rounds on both sides.
Practical notes for buyers
Shops that receive a short briefing on buyer faq convert noticeably better than shops that only receive stock.
Shops that receive a short briefing on buyer faq convert noticeably better than shops that only receive stock.
Checklist
- Check carton quantities against the commercial invoice line by line.
- Keep certificates current and filed against the exact model name.
- Request batch photographs and a packing list prior to shipment.
- Confirm the exact configuration in writing before the deposit is paid.
- Review the reorder point after one full selling cycle.
- Verify that artwork matches the approved compliance template.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (192 units) | Tier 1 | 14-21 days |
| Pallet (1352 units) | Tier 2 | 14-21 days |
| Container (6076 units) | Tier 3 | 21-30 days |
Frequently asked questions
What information should a Starre 5 enquiry include?
Model, quantity per SKU, destination, preferred incoterm and target delivery window.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.