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How to Source Freemax Onnix Max: Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Onnix Max protects the relationship when something goes wrong.
Every serious sourcing conversation about the Onnix Max eventually arrives at returns and credit notes, usually because it is where cost and risk meet.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Why returns and credit notes matters on the Onnix Max
Distinguish between a defect claim and a change of mind before agreeing any action.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Onnix Max.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Onnix Max |
| Brand | Freemax |
| Category | Pricing |
| Battery | 800 mAh |
| Output range | 10-80 W |
| Capacity | 4.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Onnix Max.
Checklist
- Request batch photographs and a packing list prior to shipment.
- Record the arrival condition with photographs on the day of delivery.
- Keep certificates current and filed against the exact model name.
- Check carton quantities against the commercial invoice line by line.
- Retain one sealed sample carton from every batch for reference.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (151 units) | Tier 1 | 14-21 days |
| Pallet (535 units) | Tier 2 | 21-30 days |
| Container (12936 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Onnix Max defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
If only one thing changes after reading this, let it be the habit of checking returns and credit notes before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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